Have you ever used an overseas shipping company and been disappointed with the service? Maybe you didn’t get your package on time, or it was damaged when it arrived. Either way, you probably wanted to leave a negative review but didn’t know how to go about it. In this article, Kokusai Express Japan will show you how to write a review for a shipping company (or any company for that matter).

What to consider when you write a review for a shipping company

When you’re shipping something overseas, you want to be sure that it will arrive safely and on time. But how can you know for sure? One way is to read reviews of shipping companies before you choose one. And if you are writing a review for an overseas shipping company, it is important to consider the following factors:

-the quality of the service,

-the price of the service,

-the speed of the service,

-the convenience of the service.

It is also important to note that reviews can be positive or negative. It doesn’t matter if you decided to have sea freight forwarders or air freight. If a reviewer had a positive experience with the shipping company, they may recommend it to others. On the other hand, if a reviewer had a negative experience, they may warn others against using the company. 

The format of a review

When writing a review for a shipping company, it is important to consider the format of the review. There are a few key elements that should be included in any review in order to provide the most helpful feedback possible. The first element to include is a description of the shipping company’s services. What type of shipping do they offer? How fast are their services? What is the cost? This information will give readers a good idea of what to expect from the overseas shipping company.

Next, it is important to discuss your personal experience with the shipping company. Did you have a positive experience? Was the process easy to follow? Were the staff members friendly and helpful? This type of feedback can be very helpful for others who are considering using the same company. Finally, be sure to leave a rating for the company. This can be done by assigning them a number of stars (out of 5), or by simply giving them a thumbs up or thumbs down. A rating will help others quickly assess whether or not a shipping company is worth their time.

Tips for writing an effective review

If you want to make your review for overseas shipping companies as effective as possible you should follow these tips. First and foremost, be sure to include both the good and the bad when it comes to your experience with the company. This will help give an accurate overview of your experience and allow others to make a more informed decision. In addition, try to be as specific as possible when writing your review. Mentioning specific details about your experience, such as the level of customer service you received or how quickly your shipment was delivered, can be helpful for others who may be considering using the same company. Finally, don’t forget to proofread your review before posting it online. A well-written and informative review can be helpful for others looking for a good shipping company, so take the time to make sure yours is up to par.  

How to handle negative feedback

Negative feedback is bound to happen no matter how great your shipping company is. It’s important to know how to handle it when it does come in. The first thing you should do is take a deep breath and try to remain calm. It’s easy to get defensive when you feel like your company is being attacked, but it’s important to remember that the customer is always right.

Once you’ve calmed down, take a look at the feedback and see if there are any valid points that you can address. If there are, make sure to do so in a polite and professional manner. If the feedback is simply someone venting their anger, try not to engage with them. It’s best to just ignore it and move on. Here are a few tips on how to handle negative feedback:

1. Don’t take it personally. It’s not about you, it’s about the shipping company.
2. Be proactive. Address the issue head-on and offer a solution.
3. Be honest. Acknowledge any mistakes that were made and offer a sincere apology.
4. Be responsive. Respond to the customer in a timely manner and keep them updated on the status of their issue.
5. Be grateful. Thank the customer for their feedback and let them know that you’re always working to improve the shipping experience.

Keeping an open dialogue with customers is key to maintaining a good relationship with them, even when things go wrong. Another important thing to remember is that you should never delete negative feedback. This will only make you look bad and will damage your credibility. Thank the person for their feedback and let them know that you’re working on fixing the problem.

How to write a review for an overseas shipping company

If you’re looking to ship something overseas, you’ll want to research different shipping companies to find the best one for your needs. But once you’ve found a company you’re happy with, how do you leave a review? In this blog post, we’ll give you some tips on writing a helpful and informative review for an international moving company. First, identify what aspects of the shipping company you want to focus on in your review. Were they especially quick? Did they have great customer service? Make sure to mention these positive points in your review. Next, give your review some structure by outlining the main points you want to make. A few sentences for each point should be sufficient. Finally, conclude your review with a brief overall assessment of the company. By following these tips, you can leave a useful and insightful review for an overseas shipping company that will help other customers make informed decisions. Thank you for reading!